Standard operating procedures (SOPs) guide emergency responders in a crisis, providing predetermined steps to manage anticipated events. However, modern disasters often manifest as complex systems and produce unanticipated outcomes. As a consequence, the application of prediction-dependent SOPs to prediction-defiant scenarios yields ineffective emergency management. In this podcast, Shawn Harwood (cohort 1505), Assistant Attache / Supervisory Special Agent for Homeland Security Investigations (DHS/ICE) proposes two practical, executable means of integrating adaptability into SOP-driven crisis response: the use of prompts and crisis co-pilots. Both of which help an emergency responder identify divergence from predicted behavior and encourage adaptation in the field.
David Flamm (CHDS Master's cohort 1401/2) discusses the inefficiencies, conflicts, and misinterpretations that are created by emergency responders who rely on different approaches to...
Providing perfect security in an era of unbounded risk is impossible. In my interview with Jack Anderson (Masters 1401), we talk about caribou scapula...
How is it that fringe stories and counterfeit narratives get traction, enter mainstream media, and are accepted as fact? Intelligence expert Samantha Korta (Masters...
