Standard operating procedures (SOPs) guide emergency responders in a crisis, providing predetermined steps to manage anticipated events. However, modern disasters often manifest as complex systems and produce unanticipated outcomes. As a consequence, the application of prediction-dependent SOPs to prediction-defiant scenarios yields ineffective emergency management. In this podcast, Shawn Harwood (cohort 1505), Assistant Attache / Supervisory Special Agent for Homeland Security Investigations (DHS/ICE) proposes two practical, executable means of integrating adaptability into SOP-driven crisis response: the use of prompts and crisis co-pilots. Both of which help an emergency responder identify divergence from predicted behavior and encourage adaptation in the field.
The human-machine interface found in today’s complex machines introduces unprecedented opportunities for promise and peril. Jackie Lindsey (Masters 1601), currently the Cabinet Secretary at...
COVID19 has swept the globe in little more than 3 months. Health officials have enacted quarantine orders to reduce the disease’s spread but who...
In this inaugural Reflecting Pool podcast, host Bijan Karimi talks to USCG Lt. Chris Kimrey (CHDS Master’s cohort 1402) about how emerging problems often...