Standard operating procedures (SOPs) guide emergency responders in a crisis, providing predetermined steps to manage anticipated events. However, modern disasters often manifest as complex systems and produce unanticipated outcomes. As a consequence, the application of prediction-dependent SOPs to prediction-defiant scenarios yields ineffective emergency management. In this podcast, Shawn Harwood (cohort 1505), Assistant Attache / Supervisory Special Agent for Homeland Security Investigations (DHS/ICE) proposes two practical, executable means of integrating adaptability into SOP-driven crisis response: the use of prompts and crisis co-pilots. Both of which help an emergency responder identify divergence from predicted behavior and encourage adaptation in the field.
For most homeland security agencies, success is measured by preventing events. However, when it comes to budgets it can be hard to quantify what...
Reports of police use of excessive force appear weekly in the media and have generated outrage in many communities. Officers actions are currently judged...
Today’s cyber risks to critical infrastructure and public services affect all levels of government. Eric Rosner (MA 1601/2) explores the current state of cybersecurity,...
