Standard operating procedures (SOPs) guide emergency responders in a crisis, providing predetermined steps to manage anticipated events. However, modern disasters often manifest as complex systems and produce unanticipated outcomes. As a consequence, the application of prediction-dependent SOPs to prediction-defiant scenarios yields ineffective emergency management. In this podcast, Shawn Harwood (cohort 1505), Assistant Attache / Supervisory Special Agent for Homeland Security Investigations (DHS/ICE) proposes two practical, executable means of integrating adaptability into SOP-driven crisis response: the use of prompts and crisis co-pilots. Both of which help an emergency responder identify divergence from predicted behavior and encourage adaptation in the field.
For most homeland security agencies, success is measured by preventing events. However, when it comes to budgets it can be hard to quantify what...
Why does the click-through rate on threatening headlines far exceed those that are more benign? Calling something a threat through a provocative headline or...
Criminals are often early adopters of new technology and artificial intelligence is no different. Kevin Peters (Masters 1705/6), Chief for the National Threat Evaluation...
