Experts draw on years of experience to detect patterns and make predictions when facing novel situations. US Secret Service Assistant Special Agent In Charge James Huse (Masters 1601/2) investigates decision making, cognitive biases, and how expert performance compares to those of novices with the same information.
Standard operating procedures (SOPs) guide emergency responders in a crisis, providing predetermined steps to manage anticipated events. However, modern disasters often manifest as complex...
How is it that fringe stories and counterfeit narratives get traction, enter mainstream media, and are accepted as fact? Intelligence expert Samantha Korta (Masters...
David Flamm (CHDS Master's cohort 1401/2) discusses the inefficiencies, conflicts, and misinterpretations that are created by emergency responders who rely on different approaches to...