Experts draw on years of experience to detect patterns and make predictions when facing novel situations. US Secret Service Assistant Special Agent In Charge James Huse (Masters 1601/2) investigates decision making, cognitive biases, and how expert performance compares to those of novices with the same information.
Providing perfect security in an era of unbounded risk is impossible. In my interview with Jack Anderson (Masters 1401), we talk about caribou scapula...
Standard operating procedures (SOPs) guide emergency responders in a crisis, providing predetermined steps to manage anticipated events. However, modern disasters often manifest as complex...
David Flamm (CHDS Master's cohort 1401/2) discusses the inefficiencies, conflicts, and misinterpretations that are created by emergency responders who rely on different approaches to...
